2020 marketing trends you need to know
As we’re rapidly approaching the end of the year, it’s a great time to look ahead at where we’re going and the marketing trends we’re likely to see more of in 2020. I’ve already touched on how we can expect marketing to evolve on a strategic level, and in this article, I’ll be looking in more detail at some of the specific trends to look out for.
Technology continues to advance at a rapid pace, so of course, some of these trends are focused around technology. However, there’s also a pushback against the increased digitization and automation of interactions between brands and consumers, and a desire to make marketing more human again.
While technologies such as AI and data-driven marketing will certainly be big trends for 2020, the overarching focus will be on people, not technology.
Quick Takeaways
- The marketing trends that will dominate in the next 12 months will include Customer Experience, Employee engagement, and Content Visualization
- The definition of what we consider as “marketing” is changing and becoming broader. No longer just about branding and advertising, marketers must work together with other departments to focus on building great customer experiences and engaging customers for long-term relationships.
1. Customer Experience
2020 will be the year of the customer. We’re seeing a massive shift in beliefs about what marketing actually is. It’s no longer about trying to convince people to buy from or work with your company. Instead, the priority has moved towards providing fantastic customer experiences that will keep people coming back for more. In a sense, when you focus on building a positive business culture and providing great service, the marketing almost takes care of itself.
The growth of online content has given consumers more power. They are no longer a passive party when it comes to learning about products. They’re not waiting for you to tell you how great your products are. Instead, they’re going out and doing their own research.
So you have to offer them something more than information.
Customer experience or CX is already the hottest buzzword in marketing circles, but it’s more than just a passing trend. 73% of people say that customer experience is an important factor in their buying decisions, but currently only 49% of US consumers say that today’s companies provide a good experience.
What exactly makes a great CX? Efficiency, convenience, knowledgeable and friendly service, and easy payment options are what people value most in their customer experience. But aspects more traditionally considered as marketing’s domain are cited too: up-to-date technology, personalization, an easy mobile experience, brand image, and design all add up to the overall customer experience.
In other words, you need to consider CX in every aspect of your marketing strategy. This is how you can provide a great experience in order to keep your customers and attract new ones.
In fact, as you go through this list, you’ll see that every trend is really just one factor of the overall customer experience.
2. Employee Engagement
If efficient and friendly service is the cornerstone of great customer experience, how do you ensure you’re providing this? The answer, of course, is in your employees. The previously mentioned research also found that 46% of consumers will abandon a brand if its employees are not knowledgeable, and bad employee attitude is the number one factor that stops individuals from doing business with a company.
Your employees are the human face of your brand, so concentrating on interactions between your employees and your customers should be a key part of your marketing strategy.
When you’re turning the responsibility of creating a great customer service over to your employees, you need to make sure that they want your business to succeed as much as you do.
The key to this is building a solid foundation of employee engagement and taking steps to ensure every employee understands and is aligned with your brand mission and values.
You can’t expect your employees to care about your customers if they’re not happy at work and don’t really believe in what you’re doing as a business. So achieving a high level of employee engagement is the first and most important step in improving customer experiences.
3. Visualization
With the explosion of smart speakers and voice search in recent years, you’d be forgiven for thinking that “readable” content is more important than visuals and design these days.
In fact, this couldn’t be further from the truth. While advancements in voice search are certainly influencing the way that we’ll create content now and in the future, you shouldn’t neglect visual content either.
Research has shown that people prefer visual content to plain text. You just have to look at the growth of image-focused platforms Pinterest and Instagram to see the proof of this.
Google, Pinterest, and several other companies are also investing in visual search technology. Images are already returned for 19% of searches on Google, and 62% of millennials say they are more interest in visual search than any other new technology.
Visuals are also easier to remember than written content. Adding data visualizations, infographics, images, and videos to your text not only makes it more interesting and attractive, but it can help your message to be absorbed better too.
4. Personalization
Increased data collection and advancements in technology have already had a huge impact on the level of personalization that is possible and on what consumers expect from their interactions with brands.
Today’s consumers are flooded with marketing messages from multiple channels to the point where they have started to tune them out. Traditional advertising is losing its effectiveness, so what’s the answer? Personalized marketing messages that forge a real connection between the brand and the target market.
80% of consumers now say that they’d be more likely to do business with a brand that provides a personalized experience.
In the 2002 movie Minority Report, the character John Anderton, played by Tom Cruise, is bombarded by a series of personalized ads calling him by name as he walks through the city. This was obviously complete science fiction at the time, but not quite two decades later, reality has almost caught up with the marketing future of Stephen Spielberg’s imagination.
Marketing personalization is no longer limited to automatically changing the name of the person you’re addressing in your email newsletters. Improvements in technology such as AI combined with increased data collection and insights from social media and other sources have made it possible and easy to hyper-personalize everything from content to design to product recommendations and everything in-between.
5. Strategic Marketing Transformation
When you’re reading about up-and-coming trends in an article like this, it’s all too easy to think that being successful in marketing can be simplified to following a list of best practices and making sure you’re using the latest techniques and technology.
The business of marketing is becoming increasingly complex. For companies to succeed in 2020, they’ll have to think beyond what they’re doing and link everything back to the why of the business as a whole. Your marketing goals and objectives must align with the overall goals of your business.
Strategic marketing transformation is the term used to describe the process when a business operating without a strategic marketing plan evolves by changing its fundamental business processes and procedures.
Undergoing a marketing transformation can help companies to improve customer service and experience, boost brand awareness and reputation, and ultimately increase revenue and profits.
Businesses achieve these benefits through a combination of data collection, using modern technology, building customer relationships and engaging with customers online, publishing quality content, and improving their online presence. All of these things are part of the underlying strategy that influences every department and employee in the company, not just the marketers.
Your strategic marketing plan defines goals and determines which marketing tactics you will employ to reach your customers including content marketing, SEO, email marketing, social media, advertising, and offline marketing. It then lays out a plan for how every part of the organization will be involved in these tactics.
To put it simply, the marketing strategy is no longer only the responsibility of the chief marketer or CMO. Strategic marketing transformation recognizes this and ensures that the brand, company reputation, customer relationships, and the customer experience as a whole are considered in every business activity.
6. SERP Position Zero & Featured Snippets
SEO will continue to be an important aspect of digital marketing as we move into 2020, but we’re now seeing one of the most major shifts in the SEO industry in the last decade.
With the growth of mobile and voice search, people are changing the way they use search engines like Google. Being number one in the search engine result pages or SERPS is no longer necessarily the primary goal your business should be aiming for.
You’ve probably noticed your own search and browsing behavior has changed in the last few years due to Google changes and the fact that you’re looking for the fastest information when you’re on the move.
Featured snippets and other “on SERP” information means that you don’t need to click through to a website to get the information you’re looking for anymore – it’s right there on the Google search results page.
This on-SERP information may appear in various places, but the most sought after position is right at the top of the page, before the organic listings. This position has been dubbed “position zero”. As it’s often the only information that a searcher will view, it’s highly coveted. Over 60% of search results returned by Google are now position zero search results.
Brands are still trying to figure out how to achieve position zero as it requires different SEO techniques than those employed for a normal listing in the SERPs. If you can be the first in your industry to get there, you’ll have a huge advantage over your competitors. So expect to see more SEO companies offering this service over the next year, and pay attention to the latest best practices for optimizing your content.
7. Voice Search
I’ve mentioned voice search a couple of times already, so you knew it was going to be on this list. Voice search shows no sign of slowing down and will continue to be a major influence on how brands create content and market themselves online.
We’re not quite at the commonly cited prediction that 50% of searches will be driven by voice in 2020 (we’re currently sitting at about 20% according to Google), but this statistic is probably not that far in the future. The smart speaker business is booming, with around a quarter of US households now owning a Google Home, Amazon Echo, or another smart speaker.
Consumers are also expecting to use voice search more in the near future – 61% of those aged 25–64 who already use a voice device intend to use it more in the future according to research by PwC.
Voice search brings with it new challenges but also exciting opportunities. “Branded skills” is one example of a smart speaker advertising opportunity that emerged in the last year. Tequila brand Patròn is an example of a company that’s seen huge success from using branded skills. Smart speaker users can ask their digital assistant to “ask Patròn for a cocktail recipe.” This not only helps to increase brand awareness and visibility, but it also enables users to buy the product directly from the recipe results.
Even if your brand isn’t ready for smart speaker advertising, it’s important that your content is optimized for voice search. Voice searchers use search differently. They use longer, more conversational queries, so slanting your content to serve these queries, as well as answering questions directly, can help to make it more visible to voice searches. This has the added bonus of making your content more likely to be picked up as a featured snippet or found on position zero on Google.
8. AI/automation
Will 2020 be the year of the rise of the robots? Maybe (but hopefully not in the Terminator-style of dystopian science fiction movies!)
We’ve already seen huge advancements in AI over the last few years, and a great increase in the number of businesses using AI-powered technology and automation to assist their marketing efforts.
AI is one of the major technologies behind voice search and smart assistants. It’s also made chatbots possible, which are now popping up on more websites than ever before.
AI technology and automation are helping to take some of the grunt work out of marketing so brands can concentrate on strategy and crafting a fantastic customer experience.
Remember, the human aspect of marketing is still important (perhaps more important than ever before), so the idea is to use this technology to enhance your marketing efforts, not replace the real people behind them.
Big data, supported by AI and predictive analytics, is also helping brands to learn more about their audience and customers. It’s enabling hyper-personalization of customer experiences and marketing messages at scale.
9. Focus on Customer Retention and Loyalty / Customer Advocacy
A huge part of providing a great customer experience is making sure that CX is ongoing and focused on keeping your existing customers, rather than just attracting new ones.
Recurring customers are more valuable than new customers. It costs five times as much to attract a new customer as it does to keep a new one, so it’s definitely worth putting in the effort to keep your customers happy.
Loyal customers also help to increase the reputation and awareness of your brand as they’ll talk about your company and products with their friends and family. Happy customers make great (and free!) brand ambassadors and influencers.
Many of the above-mentioned trends and technology can be helpful for increasing customer retention rates. Personalization, for example, is certainly expected from your existing customers if not your new ones, and it gets easier to personalize communications the more interactions someone has with your brand.
10. Live Video
The live video industry is expected to be worth over $70 billion by 2021. Live video is incredibly popular with consumers, and people spend three times longer watching live video than they do watching pre-recorded video.
Video is also the most popular way for consumers to learn about new products.
When the live element is added, this makes video more engaging as the audience feels they’re a part of it and can influence the content, rather than just passively watching.
Live video is great for grabbing the attention of your social audience on Facebook or Instagram. These types of videos are so attractive to viewers because they tap into “FOMO” or fear of missing out. When you’re not sure if a live video is going to contain a tidbit of information that you can’t get anywhere else, or it will mean you’re the first to find out about some new and exciting news, you’re going to want to watch it.
Get Ready for 2020
Now is the time to start planning your 2020 marketing strategy if you haven’t already. Make sure you start the New Year with a clear plan of your goals and how you’re going to achieve them.
I can’t really call it a trend, but it goes without saying that content marketing will continue to dominate the digital marketing landscape in 2020. Most of these trends rely on content in some way. To have success in them you’ll need to have a solid base of quality content across all your marketing channels.
If you are ready to get more traffic to your site with quality content that’s consistently published, check out our Content Builder Service. Set up a quick consultation, and I’ll send you a free PDF version of my books. Get started today and generate more traffic and leads for your business.
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Author: adminquantri
in the week Active Speakers
On the morning of Thursday, 13 August 2026, at the Adora Legend Convention Center (32 Hoang Viet St., Tan Son Nhat Ward, Ho Chi Minh City), BNI Substance Chapter (part of BNI HCM West) hosted a Business Networking event welcoming more than 40 business owners and numerous guests. In a warm, professional and collaborative atmosphere, members networked, learned relationship-building skills, and enjoyed a heartfelt company presentation from a fellow member.
Open Networking – The Start of Valuable Connections
Starting at 7:30 a.m., the Open Networking session warmed up the room. Entrepreneurs actively exchanged business cards and gave brief 30-second introductions of their products, services, and networking needs. This is a hallmark of BNI: every handshake can spark a new business opportunity, and every conversation can open the door to a lasting partnership.
Networking Education: “Your Network Is Your Greatest Asset”
Opening the Networking Education segment, Mr. Nguyen Minh Tan – Chairman of AntKing Group posed a question: what is truly the greatest asset of a business owner – capital, a great product, or a strong brand? His answer: the greatest asset is the NETWORK of people ready to say your name whenever someone needs what you offer. An ordinary network is just a connection; it only becomes a true asset when the people in it understand you, trust you, and are willing to act on your behalf – the very spirit of BNI: Business + System + Commitment + Professionalism + Trust Connection.
He introduced the VCP model – three steps to building a network: Visibility – people know your name, company, and profession; Credibility – people trust your ability and quality; and Referrals – people proactively refer business opportunities to you, with each 1-2-1 meeting serving as a step toward credibility. Quoting Dr. Ivan Misner, founder of BNI: “Your network is your net worth,” he urged members not to try to hand a business card to all 40 people in the room, but instead to choose the right 1-2 people for a deeper conversation this very week.
Feature Presentation: Trend Realty – Real Estate Investment Risk Management
The centerpiece of this week’s Business Networking event was the Feature Presentation by Mr. Le Van Vu – Chapter President and Chairman of Trend Realty, titled “Risk Management in Real Estate Investment.” He explained why real estate remains the optimal asset-accumulation channel compared with gold, stocks, or crypto in the current period, thanks to accelerating public infrastructure investment and the ability to generate real cash flow alongside stable value appreciation across economic cycles. He also dissected six common risks investors face: legal risk, location-and-price pressure, developer capability, pricing distortion, loss of cash-flow control, and unreliable distribution units.
Building on this, Trend Realty presented four groups of optimal risk-management solutions for choosing products that are both safe investments and suitable homes: solid legal footing – only selecting projects eligible for a direct sale-and-purchase agreement; flexible financing – prioritizing light payment schedules with interest support and principal grace periods; capturing infrastructure upside – riding the wave of national and urban infrastructure investment following the recent administrative merger; and choosing a trusted brand – prioritizing developers with strong financial capacity and professional distribution partners. As a professional project developer and real estate distributor, Trend Realty is a strategic partner of major developers including Mitsubishi, Sun Group, Vinhomes, Keppel Land, Blue Marq, and Le Phong, currently distributing legally complete projects such as The Prive, Palm City, Blanca City, and Monrei Saigon.
Under the message “Creating Value, Leading the Future,” Trend Realty closed its Feature Presentation with a lively networking and lucky-draw gift session for members and guests.
Connecting, Giving Opportunities, and Spreading Value
Throughout the morning, BNI’s Givers Gain® spirit was evident in every conversation, every introduction, and every business opportunity shared. More than just a meeting place, the Business Networking event serves as an environment for business owners to learn new skills, broaden their thinking, and find trustworthy partners.
BNI Substance Chapter extends its sincere thanks to both speakers – Mr. Nguyen Minh Tan and Mr. Le Van Vu – and to all members and guests who helped make this a successful networking morning. We look forward to welcoming you at the next Business Networking event.
Trend Realty: https://www.trendrealty.vn/. Register to attend & connect with BNI Substance Chapter: 0989.212.273 (Ms. Minh Thu).
Business Networking Event · Thursday, 06 August 2026 · Adora Legend Convention Center, 32 Hoang Viet St., Tan Son Nhat Ward, HCMC
On the morning of Thursday, 06 August 2026, at the Adora Legend Convention Center (32 Hoang Viet St., Tan Son Nhat Ward, Ho Chi Minh City), BNI Substance Chapter (part of BNI HCM West) hosted a Business Networking event welcoming a large number of business owners and guests. In a warm, professional atmosphere, members networked, learned, recognized outstanding contributions of the month, and enjoyed an inspiring company presentation from a fellow member.
Open Networking – The Start of Valuable Connections
Starting at 7:30 a.m., the Open Networking session warmed up the room. Entrepreneurs actively exchanged business cards and gave brief 30-second introductions of their products, services, and networking needs. This is a hallmark of BNI: every handshake can spark a new business opportunity, and every conversation can open the door to a lasting partnership.
Networking Education: “Never Eat Alone”
Opening the Networking Education segment – the standard BNI skill-building moment featured in every Chapter meeting – Ms. Huynh Kim Thoa – Founder & CEO of Golden Mouse Pharmacy delivered a short but inspiring talk titled “Never Eat Alone.” She emphasized that instead of simply “inviting,” members should “connect” through presence, genuine interest, and trust. Using an easy-to-remember formula, she explained that every meal can become a connection, every connection can become value, and every value opens up an opportunity. She encouraged members to apply the “ask first, invite later” principle: listen deeply enough to understand what the other person truly needs, before thinking about introducing BNI or proposing a partnership.
Member of the Month Recognition – July 2026
The next highlight of the programme was the recognition of members who achieved outstanding results in July 2026, celebrating the proactive, giving spirit that builds the Chapter in line with BNI’s core value of Givers Gain®. Four members received the BNI Notable Networker Award:
- Mr. Nguyen Minh Tan – Most guests invited this month, with 4 visitors.
- Mr. Nguyen Thanh Ha – Most referrals given this month, with 14 referrals.
- Mr. Le Van Vu – Chapter President, highest total business value this month at VND 62,960,000.
- Ms. Le Kim Ngan – Most 1-2-1 meetings this month, with 28 meetings.
These numbers are a vivid demonstration of what consistent, everyday giving looks like – a single invitation, a 1-2-1 meeting, or a sincere referral can each create real value for the entire BNI Substance business community.
Feature Presentation: Yen Loi Hoa – 15 Years Alongside Vietnam’s Bird’s Nest Farmers
The centerpiece of this week’s Business Networking event was the Feature Presentation by Mr. Tran Tan Loi – Director of Yen Loi Hoa Co., Ltd., titled “Who Am I? Using Bird’s Nest the Right Way.”
Founded in 2009, Yen Loi Hoa began in bird’s-nest house consulting, design, construction, and renovation, before growing into a premium bird’s nest brand built on two pillars: constructing bird’s-nest houses and distributing finished bird’s-nest products. The speaker shared the company’s journey working alongside hundreds of farming households nationwide – from technical consulting and construction to purchasing their harvests – driven by a mission to “help farmers become millionaires,” turning bird’s-nest farming into a sustainable livelihood for many Vietnamese families.
On the product side, the Yen Loi Hoa brand – spanning bird’s nest, ginseng, ginseng wine, and lingzhi mushroom – meets US FDA standards and holds HACCP and ISO 22000:2018 certifications, as well as the National Strong Brand recognition, affirming consistent quality from farm to consumer. Its distribution network now reaches across Vietnam, supported by flexible sales policies and regular promotions to reward customers and expand its dealer network.
Yen Loi Hoa’s story is more than a business story – it is a living example of the Givers Gain® spirit that BNI champions: when a business creates real value for its community, here the bird’s-nest farmers, sustainable growth naturally follows.
Contact: Yen Loi Hoa Co., Ltd. – 1489/1A Vuon Lai, An Phu Dong Ward, District 12, HCMC. Hotline: 0902 373 525 (Mr. Loi).
Connecting, Giving Opportunities, and Spreading Value
Throughout the morning, BNI’s Givers Gain® spirit was evident in every conversation, every introduction, and every business opportunity shared. More than just a meeting place, the Business Networking event serves as an environment for business owners to learn new skills, broaden their thinking, and find trustworthy partners.
BNI Substance Chapter extends its sincere thanks to both speakers, to the members recognized for their outstanding results this month, and to all members and guests who helped make this a successful networking morning. We look forward to welcoming you at the next Business Networking event.
Register to attend & connect with BNI Substance Chapter: 0989.212.273 (Ms. Minh Thu).
On the morning of Thursday, 30 July 2026, at the Adora Legend Convention Center (32 Hoang Viet St., Tan Son Nhat Ward, Ho Chi Minh City), BNI Substance Chapter (part of BNI HCM West) hosted a Business Networking event welcoming more than 40 business owners along with many invited guests. In a warm yet professional atmosphere, entrepreneurs came together to exchange opportunities, build valuable connections, and spread the spirit of collaboration that defines the BNI community.
Open Networking – The Start of Valuable Connections
From 07:30, the Open Networking session warmed up the room. Entrepreneurs actively exchanged business cards and delivered 30-second introductions about their products, services, and connection needs. This is the hallmark of BNI: every handshake can be the beginning of a new business opportunity, and every conversation opens the door to lasting partnership.
Skill-Sharing: “Step Out of the Comfort Zone, Step into the Growth Zone”
The first highlight of the program came from Ms. Mai Thi Nhat Sang – Director of Kien An Design, with the inspiring topic: “Step Out of the Comfort Zone, Step into the Growth Zone.”
The speaker emphasized that the “comfort zone” is where we feel safe, yet it is also where our potential is quietly eroded. A closed network easily leads to isolation, limited relationships, a lack of information, and obstacles to business growth. By proactively stepping out of the comfort zone, entrepreneurs unlock four major values:
- Expanding relationships – connecting more to create greater value.
- Expanding the target market – reaching the right people with the right needs.
- Building a marketing team – creating synergy for sustainable results.
- Creating quality business opportunities – turning connections into real deals.
The session closed with a call for every member to begin with one concrete action this very week – because growth always starts with the first step beyond the familiar.
Feature Presentation: Quoc Thang Security – “Absolute Peace of Mind, Elevating Your Brand”
Continuing the program, Mr. Nguyen Le Anh – Director of Quoc Thang Security Services Co., Ltd. delivered an impressive Feature Presentation with the message “Absolute Peace of Mind – Elevating Your Brand.”
Founded in 2008, Quoc Thang Security now has around 200 employees and a branch in Hanoi, operating across Vietnam. Its leadership comes from the security and police forces with many years of experience, and its staff are trained according to the Ministry of Public Security curriculum. The company aims to become one of the Top 10 security companies in Vietnam, with a mission to bring peace of mind to businesses – helping owners to “act proactively and prevent threats from afar.”
The speaker pointed out the “trap” of cheap security services: seemingly economical but in fact extremely costly, arising from under-trained personnel, poor conduct, and the risk of losing control during fire incidents. In response, Quoc Thang Security built a security solution based on four core pillars: People (rigorous selection and in-depth training), Fire Prevention & Fighting (an on-site fire response force), Reputation & professional conduct, and Solid legal commitment (compliance with Decree 96/2016/ND-CP and a commitment to take 100% responsibility for loss risks). The real-world case of protecting the Galaxy Cinema chain – with thousands of visitors each day – vividly demonstrates the company’s capability to control risk and maintain absolute safety.
Connecting, Sharing Opportunities, and Spreading Value
Throughout the morning, BNI’s “Givers Gain®” spirit was clearly reflected in every conversation, every referral, and every business opportunity shared. More than just a meeting place, the Business Networking event is an environment where business owners learn new skills, broaden their thinking, and find trustworthy partners.
BNI Substance Chapter sincerely thanks both speakers, all members, and honored guests who contributed to a successful networking morning. We look forward to seeing you at our upcoming Business Networking events – where every step out of the comfort zone is a step closer to the growth zone.
Register to attend & connect with BNI Substance Chapter: (+84) 989 212 273 (Ms. Minh Thu).
On May 8th, the 2019 Ho Chi Minh City Investment Promotion Conference was held in collaboration with the Ho Chi Minh City Trade and Investment Promotion Center (ITPC) and the Ho Chi Minh City Department of Planning and Investment.
At the conference, the city summarized its economic development in 2018 and called for investment in various sectors in 2019, with the following main points:
According to 2018 data, Ho Chi Minh City’s economy continued its strong growth with a GRDP increase of 8.3%, and the city’s economic size accounted for 24.15% of the total national economy.
In addition, the city attracted over US$7 billion in investment capital, with an average growth rate of 15% per year.
To date, Ho Chi Minh City has 8,112 foreign investment projects with a total registered capital of nearly US$45 billion.
In 2019, the city actively encouraged investors to participate in 227 projects in the fields of infrastructure development, smart cities, and the environment, with a total investment capital requirement of approximately VND 1,382,158 billion, equivalent to USD 62,831 million.
To facilitate investors, the Secretary of the Ho Chi Minh City Party Committee, Mr. Nguyen Thien Nhan, stated that in 2019, the city would focus on resolving difficulties for slow-progressing projects, accelerating the equitization process of state-owned enterprises, aiming to build Ho Chi Minh City into a smart city and form a creative urban center in the East.
In addition, the city’s logistics development project for the period 2025-2030 is also being urgently constructed.
Regarding infrastructure to attract investment, the city… Ho Chi Minh City is implementing a project to build a financial center, while also planning a new 300-hectare industrial park to support high-tech industries.
In addition, the city aims to complete the Ben Thanh – Suoi Tien Metro line by 2020 and completely resolve the flooding issue.
Overall, in 2019 specifically and in the coming years in general, Ho Chi Minh City will continue to implement infrastructure development projects, address existing problems, and promote investment attraction in sectors that benefit the city’s sustainable and comprehensive development.
The information in this policy is very important and necessary for BNI Vietnam members. You need to read and understand these rules.
BNI Policy Members need to know
(submit the form to download the toolkit)
Sign up to receive Invitation tickets
